5999bat Privacy Policy — Your Data Is Safe With Us
Find out exactly how your personal data is collected, used, and protected — fully transparent, nothing hidden.
Last Updated: January 2026
What Information We Collect
When you create an account on the 5999bat platform, we collect your name, email address, mobile number, date of birth, and residential address. This information is essential for verifying your identity, confirming your age, and keeping your account secure. As part of the identity verification process, a scanned copy of your national ID or passport may be requested — these are stored exclusively on fully encrypted servers. You can update your profile information at any time, though changes to core identity documents may require additional verification. 5999bat never collects unnecessary personal data and follows a strict data minimisation policy.
Device & Browser Information
When you use the 5999bat website or app, your device type, operating system, browser name and version, and IP address are collected automatically. This technical information is used to improve platform performance, detect security threats, and prevent fraudulent activity. Login times, session duration, and page navigation data are also collected for analytics purposes. A device ID may be collected when using the app on a mobile device, but this is never shared with third parties. Browser fingerprinting is used solely for security verification purposes.
Local Payment & Financial Information
Transaction details submitted via bKash, Nagad, Rocket, or bank transfer during deposits or withdrawals are collected. This may include the last four digits of your mobile wallet number, the transaction ID, and the amount. Full bank account or card numbers are never stored on our servers — payment gateway providers process this data through their own secure systems. All transaction records are maintained in compliance with Bangladesh Bank guidelines and local financial regulations. PCI DSS-compliant standards are followed for the protection of all financial data.
Usage data & gaming history
We retain records of your betting history, wins and losses, preferred games, and time spent on the platform. This data supports responsible gaming monitoring, enables a personalised experience, and helps detect suspicious activity. Your gaming history is accessible from your account and can serve as official documentation for dispute resolution if needed. Gaming reports for specific periods can be generated upon request. If any user's behaviour appears unusual, our responsible gaming team can take immediate action.
How Your Data Is Used
5999bat uses collected data only for specific, legitimate, and transparent purposes — never beyond those stated. Primary uses include account management, identity verification, payment processing, and customer support. Usage data is also analysed to resolve technical issues and improve the platform. Certain data must be retained and processed to meet legal obligations, prevent fraud, and comply with anti-money laundering regulations. 5999bat never sells your data to advertisers or third-party marketers.
- To complete account registration and identity verification
- To process deposits, withdrawals, and transactions
- To provide customer support and technical assistance
- To prevent fraud, money laundering, and unauthorised access
- For managing Responsible Gaming monitoring and support programs
- To improve the platform and deliver a personalised experience
- To meet legal and regulatory compliance obligations
Cookies & tracking technologies
5999bat uses cookies on its website to enhance your browsing experience and remember your login session. Cookies are small text files stored in your browser or device that are used to recognise you on return visits. We use three main types of cookies: essential cookies (required for the site to function properly), functional cookies (to remember your preferences), and analytics cookies (to help improve the platform). 5999bat does not use third-party tracking or advertising cookies, and your browsing behaviour is never shared with any ad network. You can delete existing cookies or block new ones at any time through your browser settings, though this may affect certain site functionality.
- Essential Cookies: Used for login sessions, security tokens, and form protection — these cannot be disabled
- Functional Cookies: Used to remember language preferences and UI settings
- Analytics Cookies: Helps improve the platform through anonymized analytics
Data Retention & Security Measures
5999bat uses industry-standard encryption to protect your data. All data transfers on the website and app are secured with SSL/TLS technology, keeping your information fully protected from interception by third parties. Sensitive data stored on our servers — such as passwords and identity documents — is protected with AES-256 encryption. Our data centres are secured against natural disasters and cyberattacks, with regular security audits conducted. In the event of a data breach, a process is in place to notify affected users within 72 hours, and immediate remedial action is taken.
Your account data is retained for as long as your account remains active. After closure, certain information may be kept for up to five years to meet legal retention requirements. Once that period expires, data is securely deleted or permanently anonymised. For inactive accounts, we apply a reduced retention period for personal data. Upon receiving any deletion request, all data not required by law is removed as quickly as possible.
Sharing Data with Third Parties
5999bat never sells your personal data to third parties for commercial purposes. However, limited information may be shared with service providers where it is strictly necessary to operate our services. This includes payment gateways (such as bKash, Nagad, or banks), identity verification services, and technology infrastructure providers. Each of these third parties is bound by a strict non-disclosure agreement (NDA) and receives only the data required for their specific service. Data may also be disclosed when legally required in response to a valid court order from law enforcement authorities.
- Payment processing services — transaction verification data only
- Identity verification services — only the information required for the KYC process
- Cybersecurity & fraud prevention service providers — anonymized logs and pattern data
- Law enforcement agencies — only upon receipt of a valid court order
5999bat never transfers your data to advertising networks, data brokers, or any other commercial third party. All our service partners are contractually bound to comply with applicable data protection regulations in Bangladesh. In the event of any company restructuring or acquisition, users will be notified in advance and the same level of privacy protection will be guaranteed.
Your rights — access, correction & deletion
Every registered user on 5999bat has full rights over their personal data. You can log in to your account at any time to view your stored information and submit a request to have it corrected. Access requests are responded to within seven business days. Requests to correct inaccurate or outdated information can be sent to our customer support team and will be updated promptly upon verification. You may also request account closure along with deletion of your data, though certain information may be legally required to be retained for a specified period.
You have the right to receive a copy of all data we hold about you. Upon request, the information will be provided within seven business days.
Submit a request to correct any inaccurate or incomplete information. Once verified, updates are made promptly.
You can request account closure along with deletion of your data. Any data not subject to legal retention obligations will be fully removed within the designated timeframe.
Policy Updates & How to Contact Us
5999bat may update this Privacy Policy from time to time — particularly in response to legal changes, the addition of new services, or technical improvements. Registered users will be notified by email or in-app notification before any significant changes take effect, with sufficient notice given ahead of the change. If you do not agree with the updated policy, you will have the option to close your account. You can always check when the policy was last revised by looking at the "Last Updated" date at the top of the page. Previous versions of the policy are available upon request so you can track how it has changed over time.
For any privacy-related questions, complaints, or data access requests, please contact our dedicated data protection team. Our customer support team is available 24/7, seven days a week. 5999bat takes your privacy concerns seriously and is committed to responding to every request within the designated timeframe. To report any data protection issue, email us directly at support@5999bat.click or reach out via live chat.
For data protection requests and complaints:
Support@5999bat.click — responses within seven business days
Your data is safe — play with complete peace of mind
Your privacy is always protected at 5999bat. Open an account today and enjoy the best betting experience in Bangladesh.